Professional Matrix
Capabilities
Core competencies developed across 10+ years of progressive operations leadership in hospitality and retail management.
Projects
- AI-Assisted Workflow DesignDesigns practical AI-assisted workflows that reduce manual effort, organize information, accelerate decision-making, and turn ideas into repeatable business or product processes.
- Product Development & LaunchTakes products from concept through build, refinement, launch preparation, and external release processes, balancing user experience, technical feasibility, cost, and operational readiness.
- Systems Integration & API WorkflowsConnects external platforms, APIs, data sources, and business systems into practical workflows that improve functionality, automate processes, and support scalable operations.
- Rapid Prototyping & AutomationBuilds and tests working prototypes quickly, using automation and emerging tools to validate ideas, reduce development time, and move concepts toward practical implementation.
- Capital Projects
- Change & Project Execution
- Technology Implementation
- Cross-Functional Execution
Operations
- 24/7 Multi-Concept Operations
- High-Volume Operations
- Process Improvement
- Operational Planning
- Service Recovery
Financial
- Revenue Performance
- Sales, Labor & Cost Control
- Inventory & Vendor Management
- COGS Awareness
- Forecasting & Sales Analysis
People
- Workforce Planning & Scheduling
- Team Leadership & Succession
- Hiring, Coaching & Performance Management
- Retention & Engagement
- Leadership Development
Analytics
- KPI Reporting
- Operational Analytics
- Tableau & Business Intelligence
- Trend Analysis
Compliance
- Food Safety & Compliance
- Responsible Alcohol Service (TIPS)
- Cash Controls
- Workplace Safety
Technical Systems
POS / Hospitality Technology
AgilysysZendesk · Used to document, route, monitor, and follow up on operational and guest-service requests through resolution.
Business Productivity
Floot · Advanced — used to build and manage multiple working products and internal systems, including Simple Memories, the Executive Content Engine, and other rapid prototypes.Micros POSPostgreSQL · Working proficiency — used within custom applications to support persistent storage, structured data workflows, and ongoing product functionality.Google Maps Platform · Advanced application proficiency — used Google Maps, Places, and Routes APIs to build location-first job discovery, commute intelligence, and geographic comparison workflows.TheirStack · dvanced application proficiency — integrated job-posting data into Barber Career Map and used the platform to support hiring-demand research and market analysis.Apple App Store Connect · Working proficiency — used to prepare and submit Simple Memories for Apple App Review, including app metadata, screenshots, compliance information, and production build management.Microsoft 365Xcode · Working proficiency — used to generate and manage the production iOS build for Simple Memories and support the App Store submission process.
Workforce Management
UKG Pro Workforce Management
Inventory & Procurement
Stratton Warren
Analytics & Reporting
Tableau
Hotel / Property Systems
Amadeus